Regular problems with NRS Cashless

[Jcx500]

Just Quick Question for fellow edugeeks who use nrs cashless.

 

I always seem to be having problems with my nrs catering system is it me or do other people always seem to have issues with there system to

 

 

Thanks

[howartp]

I tend to find it just works.

 

No real problems at all, beyond student interference with the revals.

[robyholmes]

We had a number of problems with the fingerprint system stopping. They always claimed it was 'Windows Updates stopping IIS'. Odd how it doesn't do that on our servers?

 

Anyway we moved to ID cards and now we get the odd issue with the readers now working. Restarting the till sorts that but they seem to make things very complex for what's needed and its always done using modifications and edits after the installation of the software.

[howartp]

If the card readers stop working, it's cos the network connection has dropped.

 

It doesn't restart the card reader app in the background when the network comes back.

[Passat1983ICTech]

it work fine at my last school only problem i have had is ware the hard drive fill up with update and will not run anything

 

what are your problems

[Jcx500]

The software in my experience is always crashing when the till is in heavy use

[Passat1983ICTech]

do you have a pc in the office that runs this for the till have a look at this see if you can up the ram or clear the hard drive out

[glen_j]

We frequently have issues mainly with two "portable" terminals that really aren't as they need power for the dock to use pinpad and biometric and the sales screen gets stuck and won't let you select finish gone through a few biometric scanners too, For the most part is works but since they've been taken over by civica getting hold of support has become difficult. These are the tickets we have from site visits since 2017.

 

[Jcx500]

Have a PC Sitting in my server rack running the sql for the tills was moving this to a vm but the migration cost was £800+, most likey gonna do p2v now