Papercut Ticketing Users

[forkies]

Hi all,

 

Looking to hear if anyone is using the Papercut MF - Job Ticketing system. How they are finding it? Did they think the cost was suitable for what it gives?

 

At the moment our staff email the print room technician their jobs and this is causing some problems, 1) this is causing a massive email inbox, 2) it is not efficient and jobs are getting missed, 3) when the print technician is off cover staff have to access their email box to get jobs. So I am looking at good alternatives and this seems like the ultimate solution but a bit expensive compared to the papercut licensing for the entire site, it will double our service renewal too.

 

Thanks,

Tom

[Big_Ted]

It would be worth comparing it to other job ticketing products. Given the recent updates the feedback has been good, there is also a low-cost mini lab option from memory as well.