Youtube restricted mode on Chromebooks

[Sheridan]

We have a batch of chromebooks (or is it a cloud of chromebooks!?) and our sixth form students have a Chrome user policy (set in the G Suite admin) that doesn't restrict YouTube. However when they open youtube it always opens in restricted mode. We also have a Smoothwall which applies the restricted mode to students other than sixth form - and that's working OK on PCs, so I'm assuming I've missing something in the Chrome deployment settings.

 

We don't have any other policies (apart from device, but theres no youtube settings in there) set anywhere so is there a setting somewhere else I've missed?

[imran_r]

Hi,

 

Did you find a solution to this? I've got a similar error where YouTube won't load the video and it says that the video is restricted. Yet in Google admin we have set it open to view all videos. This is affecting teachers and students.

[Sheridan]

I didn’t get this working the way I wanted, even moving sixth formers into their own google OU and changing it there didn’t work. I gave up in the end as we don’t have a lot of chromebooks!

[imran_r]

Thanks for the reply. Weirdly, my issue is on windows computers. When logged in to the school google domain, we can't view some YouTube videos. If i find a solution, i'll let you know.