[ms office - 2019] Office 2019 KMS woes

[Geoff]

I am trying, and failing to get Office 2019 to register with my Server 2016 KMS server.

 

I have installed the patch from here: https://www.microsoft.com/en-us/download/details.aspx?id=57342

 

DNS is working

 

C:\Users\geoffk-da>nslookup -type=srv _vlmcs._tcp.uk.forbessolicitors.co.uk
Server:  fsdc01.uk.forbessolicitors.co.uk
Address:  172.31.1.24

_vlmcs._tcp.uk.forbessolicitors.co.uk   SRV service location:
         priority       = 0
         weight         = 0
         port           = 1688
         svr hostname   = fsfs02.uk.forbessolicitors.co.uk
fsfs02.uk.forbessolicitors.co.uk        internet address = 172.31.1.7

 

I have added my KMS keys to the KMS server.

 

Name: Office 19, Office19KMSHost2019VL_KMS_Host edition
Description: Office 19, VOLUME_KMS channel
Partial Product Key: 6Y337
License Status: Licensed

Key Management Service is enabled on this machine
   Current count: 1
   Listening on Port: 1688
   DNS publishing enabled
   KMS priority: Normal

 

However the test client refuses to activate.

 

PRODUCT ID: 00414-50000-00000-AA091
SKU ID: 85dd8b5f-eaa4-4af3-a628-cce9e77c9a03
LICENSE NAME: Office 19, Office19ProPlus2019VL_KMS_Client_AE edition
LICENSE DESCRIPTION: Office 19, VOLUME_KMSCLIENT channel
BETA EXPIRATION: 01/01/1601
LICENSE STATUS:  ---OOB_GRACE---
ERROR CODE: 0x4004F00C
ERROR DESCRIPTION: The Software Licensing Service reported that the application is running within the valid grace period.
REMAINING GRACE: 12 days  (17694 minute(s) before expiring)
Last 5 characters of installed product key: 6MWKP
Activation Type Configuration: ALL
       KMS machine name from DNS: fsfs02.uk.forbessolicitors.co.uk:1688
       Activation Interval: 120 minutes
       Renewal Interval: 10080 minutes
       KMS host caching: Enabled

 

and I get a lot of failed requests on the KMS server.

 

Key Management Service cumulative requests received from clients
   Total requests received: 226
   Failed requests received: 68
   Requests with License Status Unlicensed: 0
   Requests with License Status Licensed: 0
   Requests with License Status Initial grace period: 158
   Requests with License Status License expired or Hardware out of tolerance: 0
   Requests with License Status Non-genuine grace period: 0
   Requests with License Status Notification: 0

 

Suggestions?

[Geoff]

Nevermind I figured this out. I hadn't install the mimmum number of copies to get the licensing working

 

Installed product key detected - attempting to activate the following product:
SKU ID: 85dd8b5f-eaa4-4af3-a628-cce9e77c9a03
LICENSE NAME: Office 19, Office19ProPlus2019VL_KMS_Client_AE edition
LICENSE DESCRIPTION: Office 19, VOLUME_KMSCLIENT channel
Last 5 characters of installed product key: 6MWKP
ERROR CODE: 0xC004F038
ERROR DESCRIPTION: The Software Licensing Service reported that the product could not be activated. The count reported by your Key Management Service (KMS) is insufficient. Please contact your system administrator.
NOTICE: A KB article has been detected for activation failure: 0xC004F038
FOR MORE INFORMATION PLEASE VISIT: https://support.microsoft.com/kb/2870357#Error0xC004F038