Office365 auto reply message - not Out Of Office

[timbo343]

Is there a way to specify or configure in mail flow an auto reply to any emails that are sent to specific email addresses without using Out Of Office. I've seen that a message be sent to the reciepent but nothing back to the sender.

 

Either im missing something or MS just havent thought about this.

[noelmm]

Are you able to setup a rule to do what you want?

[timbo343]

what i want to do isn't included in the rules options in each mailbox.

 

I would have thought Mail Flows would be able to do it.

[robyholmes]

You can click a text link for more options, have you tried that?

[Cache]

I've done it through Outlook desktop client before with the following:

 

 

If you specify a subject when you write the reply to the message it will go out with that subject, if you don't specify the subject it will reply RE: original subject

 

You can't set that rule up in Outlook on the Web however, nor can you edit it afterwards. It needs to be done in the desktop client. Just make sure you have the except if Autoreply - I've ended up with someone in a loop of automated messages before because the mailboxes just kept autoreplying to each other....

[timbo343]

You can click a text link for more options, have you tried that?

Where's that in mail flow?

[timbo343]

I've done it through Outlook desktop client before with the following:

 

[ATTACH=CONFIG]52643[/ATTACH]

 

If you specify a subject when you write the reply to the message it will go out with that subject, if you don't specify the subject it will reply RE: original subject

 

You can't set that rule up in Outlook on the Web however, nor can you edit it afterwards. It needs to be done in the desktop client. Just make sure you have the except if Autoreply - I've ended up with someone in a loop of automated messages before because the mailboxes just kept autoreplying to each other....

We don't use Outlook Client, this domain is the County's domain which goes EOL at the end of the month. The County use this address to send emails to so only want county domains, other schools and police to get the auto reply.

 

At the moment there is a rule that is set to foward all email on to our domain from this domain so we dont lose any mail.

 

I'm surprised MS dont have a mail rule for this, even something as simple as an auto reply would be needed for applications to say we have received the email rather than using Out of Office

[Cache]

I did similar when I changed the domain, I forwarded the email on but the way our old county system worked it made it appear it was coming from the original sender still with the email address still being in the header. This rule only replied to mail being forwarded from that address.

 

 

Sounds like it still won't address your problem, but I don't think I see what your trying to do that this won't answer? Is there any reason you couldn't connect Outlook up to this mailbox just to set up the rule even if it is a pain?

[timbo343]

Yeah that would be my next thought, just have a PC thats always on with Outlook running that connects to these accounts - there's only 2 that need this doing, headteacher@. Admin@. Might have to see what can be done over the weekend

[Cache]

Outlook doesn't need to be running as long as you choose the "Have the server reply" option selected - Office 365 will happily do that automatically, you just can't edit it from Outlook on the Web

[timbo343]

Outlook doesn't need to be running as long as you choose the "Have the server reply" option selected - Office 365 will happily do that automatically, you just can't edit it from Outlook on the Web

Thanks, i wish O365 developers would write in all the rules that are in Outlook Client into mail flows [emoji34]

[Steve21]

May be missing the obvious, but why not use the "reject the message with explanation" option? You can customise the message as to why it's rejected, e.g. Domain changed blahblah.

 

Or did you still want it to receive some mail just notify others? (Didn't really get what you meant with the county bit)

 

Steve

[timbo343]

We still would like the message to be delivered.

 

All our county schools were issued a sch.uk email address back in the day. Now years and years later contracts are up for renew and seeing as we use our own domain for 99.9% of our emails, there are still a few domains (those in the council) that still use the .sch.uk domain so a nice friendly notice to say that our .sch.uk domain will no longer accept emails.

[Steve21]

Ah ok makes sense, If you got powershell access to the account(s) it's being sent to you could setup the oof using that too, if you didn't want to use outlook etc

 

Set-Mailbox​Auto​Reply​Configuration etc

 

Steve

[timbo343]

Thanks, i only wanted it for set domains really as the majority of emails that are received to the ADMIN email address are all junk, marketing or other that i don't want those companies know about the closure of the domain. Those that know about the new admin@ email address have actually looked to source it.

[robyholmes]

Where's that in mail flow?

Yer, I'll have to screenshot it on Monday.

[timbo343]

Yer, I'll have to screenshot it on Monday.

Cheers, ive had a look again but still cannot see anything along the lines you mentioned.

[robyholmes]

Found an image.

https://www.mail-signatures.com/wp-content/uploads/2015/09/new-rule-conditions.png

 

Its the More Options text.

[timbo343]

Got the more options but this is what i see (see attached)

[robyholmes]

Got the more options but this is what i see (see attached)[ATTACH]52648[/ATTACH]

I wasn't sure if that offer what you were after. Doesn't look like it tho. Sorry for the wild goose chase.

[timbo343]

No worries matey, will setup outlook client with the accounts that need the settings

[robyholmes]

How about using Flow

https://www.google.com/amp/s/quickclix.wordpress.com/2018/03/25/auto-respond-to-emails-using-flow-in-office-365/amp/

[robyholmes]

How about using Flow

https://www.google.com/amp/s/quickclix.wordpress.com/2018/03/25/auto-respond-to-emails-using-flow-in-office-365/amp/

You should just need to do the flow bit if your only doing this on one email account.

[timbo343]

That did cross my mind, but would have to be set up on 2 accounts, may as well do the outlook client rule, once i set it i wont need to touch it again as the MX record wont exist