Junior engineer - Mobile (London & home counties) - ~£25,000 DOE

[toribentley]

Junior Mobile Onsite Engineer

Hours: Full Time/Permanent

Location: Greater London, UK

 

Company

www.crossover.solutions

Please send a covering letter with salary expectations and your CV to [email protected]ons to the attention of Tori Bentley by 15th March 2019.

We are primarily looking for a junior engineer with probably less than two years experience, however if you are a level 1 or level 2 and looking to join a fast-growing, fun, friendly company then we'd love to hear from you!

 

Requirements

- Strong verbal and written communication skills, analytical skills and the ability to learn quickly.

- Time management skills and the ability to work under pressure, both alone and in a team.

- Ability to understand nuances of working within the education and business sectors.

- A UK driving license with no more than three penalty points, or a commitment to obtain your license within three months of starting.

- The ability to pass an enhanced DBS check.

- The right to work in the UK without need for sponsorship.

Responsibilities

- On site installation, troubleshooting and support of a variety of IT systems.

- Provide effective and clear support to customers via e-mail, phone, and remote support sessions.

- Communicate with clients and team members.

- Test and evaluate new technology.

- Create clear and concise documentation when required.

Salary & Benefits

- Very competitive pay package, pension, Apple computer, iPhone among other benefits.- Flexible work hours

- Work from home option

- Learning environment

- Advancement opportunities within the firm - we are passionate about learning and training so lots of provision will be made for this.

Working hours

This is a full time position. A typical working day is 9:00 AM to 5:30 PM.

Qualifications & ExperienceWe are more interested in finding the right person than the right certifications. Experience and degrees are nice, but they are not a substitute for passion, motivation, and dedication.

Ideally the candidate will have experience of working in a customer facing technical support & troubleshooting role. A large portion of our customers are in the education sector and the job will involve travelling to different sites to troubleshoot problems, install new hardware and offer general advice to non-technical users.

The job is pitched at a junior level, ideal for someone with a bit of experience under their belt who is looking for their next challenge. There will be opportunities for work-based and external training as well as attending industry seminars and networking sessions such as MacADUK.

Although the role is primarily Apple focused, you will need to be capable of providing general tech support on a variety of systems. Crossover Solutions has also just become a Google for Education partner and is seeing rapid growth in the number of G Suite setups and Chromebook deployments that we are carrying out.

Skills

- The ability to think logically

- A good understanding of technology at a base level

- Excellent verbal and written communication skills

- Ability to interact confidently with clients

- The ability to work well on your own or in a team

- Problem solving skills

- Time management, the ability to prioritise your workload and work under pressure

- Strong attention to detail

 

**APPROVED**

Edited March 7, 2019 by Dos_Box