Apple Profile Manager auto_join_ota_service is invalid

[JonnyAlpha]

Hi;

 

This is my second post regarding Apples Profile Manager.

 

I have been battling to enrol several devices that although they say in setting that they are supervised they do not appear in Devices in Apple Profile Manager - maybe they were managed using Configurator before our school bought more iPads and an Apple Mac Mini, who knows I have inherited all of this :-)

 

Anyway, I have had some success and have managed to enrol - wipe and re-enrol a couple of iPads and deploy apps successfully however I have one that just will not accept the Enrollment Certificate. Everytime I try and install the Enrollment Certificate I receive the following error message:

 

http://macserver..../devicemanagement/api/device/auto_join_ota_service is invalid

 

My offsite IT team are telling me that they will need to enrol it using AC2, which up until about a minute ago I had no idea what they were talking about. After a quick Google AC2 is simply Apple Configurator which I have looked at before, I think I even installed it on my own Mac.

Anyway they have just outlined the process but have told me its too complicated to explain :-) I am sure it is but I can follow a guide!! I wondered if anyone here can help?

 

Many thanks

 

 

 

 

 

 

Edited March 7, 2019 by JonnyAlpha

[Brimstone]

Simple answer is....use something else other than Profile Manager for management of iPads, it will give you a world of hurt every time.

 

Use a proper MDM solution