Win 10 WSUS working but not reporting

[ITGURU]

I went into WSUS console today to approve an update. I noticed some PCs were showing as a red X with 'this computer has not reported status in 111 days. I logged onto the client went to windows update and it said last checked today.

 

I went ahead and approved the update i wanted on the WSUS server. I then went back to the client, did a check for updates and it downloaded the single update and installed it correctly.

 

if it's all working, why is the client not reporting. All clients were made from the same Image (but they were all prepped before imaging) so all have unique ID's.

 

Do i remove it from WSUS to see if it re-adds the PC when it determines it's missing or is there a bug/update required to fix the reporting issue?

[Chuckster]

What you're experiencing has also happened to me with a few clients.

 

To fix this you need to do the following...

 

1. Open services.msc and connect remotely to the affected workstation

2. Stop the Windows Update service

3. Go to \\workstation_name\C$\Windows\SoftwareDistribution

4. Delete all the contents in the SoftwareDistribution folder

5. Start the Windows Update service

 

Give it some while and you will begin seeing clients reporting correctly to WSUS.

[alfatec]

Is the WSUS web reporting service running. Check in your WSUS server event logs for an error.

[Zimm001]

I found a simple fix. In the GPO for WSUS, be sure to include the port for both reporting and detecting... http://server:8530 My Win 10 clients began dropping out of the reports, once I added that into the GPO they began reporting again. Didn't have any issues during this time with my Server 2012 clients tho… just Win 10