Create Rule in Exchange disabled.

[cw222]

Hi there,

 

Trying to help some staff with increasing email loads. We use an On-call email system (aswell as phone) and as some staff are only available for a short period of time, they wish for their email to be sent to an On Call folder.

 

While I can create a rule myself without any issues, when trying to create as a staff member i get the error message. "The option you chose isn't available". I have tried to google and look here about where to activate/deactivate this but no luck. I'm hoping and imagining it will be something simple that I'm missing.

 

Could anyone let me know where to reactivate and let staff create rules for themselves?

 

Kind Regards,

cw