Using Office 2016 Offline on Staff Laptops - Lots of errors

[Darylrese]

Hi All,

 

Bit of a strange one. Office applications do not work when laptop is offline. Random errors relating to normal.dot, corrupt message when trying to save and cannot open files from a USB etc.

 

I have done some research and it's possibly something related to the fact our desktops are redirected to the network.

 

Do i have to enable offline files to get around this issue? Didn't really want to use offline files anymore due to GDPR and the potential for laptops being lost / stolen.

 

Anyone come across this before?

Edited September 27, 2018 by Darylrese

[mowgli82]

Yes, its an offline file issue. If you have redirected documents you'll see this issue unless you either enable offline files or give them access via VPN.

[Darylrese]

Thank-you.

 

I wanted to avoid offline files on laptops so that data isn't left on there. Laptops do have bit locker enabled and i guess you can encrypt offline files so i'm guessing that's OK.