David44 Posted September 17, 2018 Posted September 17, 2018 We have a number of users who choose to change the font size in Control Panel> Display from from "Smaller 100% (default)" to "Medium - 125%". This seems to have mixed results in SIMS, some fonts getting larger as expected but some actually getting smaller. Has anyone else seen this issue and what have you done about it? Short of enabling magnifier or purchasing massive monitors for people, I can't see that there is a solution. I raised it with Capita about a year ago and got their usual helpful response, they refused to put it in writing that it was not possible to increase the font size in SIMS.
matt40k Posted September 17, 2018 Posted September 17, 2018 I appreciate SIMS really should support scaling, but it's a legacy software package, which they are in the process of rewriting, it can't come as a shock it doesn't work correctly. At the end of the day, it's less then £120 for a 28" monitor. If your school aren't willing to invest in a large monitor, that's pretty stupid. Not only does it make the staff feel undervalued but it doesn't make business sense - loss productivity costs over the life of a monitor - which is at least a min of 3 years - you only need to stop someone on min wage going off sick for 2 days and you've covered the cost.
Arthur Posted September 17, 2018 Posted September 17, 2018 (edited) I can't see that there is a solution. In Windows 10 it's possible to fix font scaling issues by overriding the high DPI scaling behaviour for the relevant EXE. I have had the same issue with SIMS and some new school laptops with high-res screens* where the default recommended scaling is 125%, 150% or 200%. I can't remember which setting I chose, but I can check tomorrow. * Usually 14" screens with resolutions of 1920x1080 or 2560x1440. it's a legacy software package, which they are in the process of rewriting Are Capita also rewriting the Windows app in addition to releasing a web-based version of SIMS? If so, that's good. Edited September 17, 2018 by Arthur 1
matt40k Posted September 17, 2018 Posted September 17, 2018 Are Capita also rewriting the Windows app in addition to releasing a web-based version of SIMS? If so, that's good. SIMS 8 is a whole new MIS written from the ground up, it isn't a web based version of SIMS - pretty sure you've made a lot of people at Capita cry.
FishCustard Posted September 17, 2018 Posted September 17, 2018 SIMS 8 is a whole new MIS written from the ground up, it isn't a web based version of SIMS - pretty sure you've made a lot of people at Capita cry. ... then why does it have the same name with an incremented version number? If they want it to be treated as a separate thing, give it a separate name.
matt40k Posted September 17, 2018 Posted September 17, 2018 ... then why does it have the same name with an incremented version number? If they want it to be treated as a separate thing, give it a separate name. ...cause that would mean every school would need to re-tender... Technical terms, semver, its just a major version, just gloss over the fact the only similarities code wise is.... well it’s still written in c#
FishCustard Posted September 17, 2018 Posted September 17, 2018 ...cause that would mean every school would need to re-tender... Hmm, fair enough there. Just don't be surprised when people are confused by it being a start-from-scratch rebuild rather than a web-based version of 7.x.
CAM Posted September 18, 2018 Posted September 18, 2018 Well, the initial releases of SIMS were DOS based and they look considerably different to today's offering.
matt40k Posted September 18, 2018 Posted September 18, 2018 Yup, SOLUS, System Manager, Options.... ....Then you've got Windows 3.11, 95, Vista, 10...
FishCustard Posted September 18, 2018 Posted September 18, 2018 Well, the initial releases of SIMS were DOS based and they look considerably different to today's offering. Haha point taken.
CAM Posted September 18, 2018 Posted September 18, 2018 Yup, SOLUS, System Manager, Options.... ....Then you've got Windows 3.11, 95, Vista, 10... Some modules still look like they are from the 3.11 era. Hello Options.
matt40k Posted September 18, 2018 Posted September 18, 2018 Doesn't Options have a sexy new online portal thing now?
CAM Posted September 18, 2018 Posted September 18, 2018 I tried Options Offer and it fed back into options anyway. Also we don't have an online portal! But back on topic, SIMS does seem to have issues with DPI settings. Menus go really strange on anything higher than 100% with radio buttons becoming huge with jagged edges and text misaligned.
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