LGfL CentraStage Offering

[DavR]

Has anyone else taken up the LGfL CentraStage offering - https://support.lgfl.org.uk/public/docs/lgfl_services/SF_CentraStage.pdf ?

 

I've been trialling it this week, having used the full feature CentraStage product in the past. Was all looking great, until I got the sales phone call that outlined what was and wasn't included under the LGfL deal

 

The LGfL deal includes On Demand only (which I knew) which is incredibly limited (just finding this out). If you want to use the remote support features, it relies on the end user initiating the session, which is a bit naff for remote support internally, and useless for servers etc. The On Demand is pretty much a home solution, not an enterprise one.

 

I knew it was limited, but got excited as initially all features were available (trial license only). A pity really, I might keep it for auditing machines, but beyond that it's not much use to us without further investment.

[DavR]

Although, to give them their dues, if we were to invest in the product, it would be massively discounted versus the retail cost.

[fiza]

Although, to give them their dues, if we were to invest in the product, it would be massively discounted versus the retail cost.

 

Would NetSupport DNA not do a lot of those things?

[DavR]

Would NetSupport DNA not do a lot of those things?

 

Oh, I'm sure. As would Impero and however many other paid for remote support / management agents.

 

I was just rather hoping we could do something with the CentraStage that we can get for no extra cost from LGfL - but you get what you pay for I guess!