Outlook 365 and multiple accounts

[Simcfc73]

Hi,

 

Has anyone seen this? I've contacted M$ to work it out but I'm still waiting.

 

When I create my Outlook account I put in my username and password and try logging in which pops up the SSO page (I have MFA bypass for my internal domain so there's no prompt for the rest of the school accounts)

 

Problem is my account had a personal and a business account.. I think my personal one was used for VLSC years ago so when the pop up appears it asks me which account to use as its found multiple one. When I click either one it just loops.

 

If I try loggin in to a personal M$ account it says it doesn't exist... and I removed it from my personal account which used it as a backup email account.

 

Struggling a bit.

 

I removed all the Cred data, added a reg key I found on another thread but its still struggling.

 

I cant see it being a profile issue but stuck.

[PD1279]

Just be aware that MS had a massive Datacentre crash yesterday in Texas, yes it should not affect us in any way but over there the companies systems are NOT failing over to the next site and they are pretty much dead in the water until they get this back up.

Give it some more time and then try again and it may just go in.

Worth a thought but may not be the answer in the end.