[sims] Win 10 and Right Click (focus) in SIMS

[jgc]

Hi

 

Recently we've been having issues with SIMS.Net and right click (focus) to select options e.g. in mark sheets/attendance. This has been failing to bring up the option menus.

 

Does anyone know of a fix for the clients using RDP. Currently using Win 10 (latest version with all fixes)

 

J.

[vikpaw]

Hi we had this too. All machines using RDP were super slow, and right click had a massive lag.

 

It's because of a recent update. There are a few workarounds, and I believe now a M$ patch too. (KB4284848) https://support.microsoft.com/en-us/help/4284848/windows-10-update-kb4284848

 

Please note, use the external patch link with caution, it might be best to go with the official solution if it works, or just try turning off the setting for now.

 

Apparently if you turn off RemoteFX Graphics, this will sort it, however the solution we went for was to replace two key files from an older version and it made a huge improvement to speed of everything, including right click.

 

We applied the files manually, rather than the patch, and now it seems another problem has occurred, so we need to revisit the solution, because just using the Microsoft fix now won't help.

 

General info here: https://social.technet.microsoft.com/Forums/en-US/f3e9852b-393c-4aa0-9d2f-961a82cfc603/remoteapp-after-windows-10-update-1803-are-slow-and-right-mouse-button-is-not-responding-it-reacts?forum=winserverTS

 

Files we used here inc update on M$ patch : https://support.gotomyerp.com/portal/kb/articles/critical-advisory-applications-are-slow-after-windows-10-update-to-1803

 

Hope that helps.