PDAs & Helpdesk software

[mcloum]

Hi all,

 

Im currently using oneorzero as a web based helpdesk system. Basically i wanna spend some money and i would like some wireless PDAs to access the helpdesk around the school. OneorZero will take a huge amount of modifying to get it to fit nicely on the small PDA screen. Are other schools using anything like this?

 

Cheers

 

Mike

[mcloum]

Just found MyLittleHelpdesk via another post, but the PDA demo is down so will install this tomorrow and test it out.

[russdev]

Next version of my little helpdesk includes a mobile interface.

 

Russ

[mcloum]

Just noticed it isnt free so a demo of the PDA interface would be good to see before taking the plunge. cheers

[Edu-IT]

Just noticed it isnt free so a demo of the PDA interface would be good to see before taking the plunge. cheers

MLH is free for educational use.

[mcloum]

Hmmm i must have missed how to get this then. Any pointers? Sorry for the lazyness...bad morning already!

[Guest kerrymoralee9280]

Sorry to hijack this a bit but can I ask what else people do with their PDA's? I have an XDA and use it for terminal services - I know it's a small screen for that but it's a life saver sometimes. Any thing else work related?

[mcloum]

I use my personal one for Sat nav and task reminders etc. I want to use some for work the task discussed here. Will hopefully stop us forgetting things to be done.

[Pete10141748]

I use my PDA for

 

the calendar / timeplanner

email + internet on the move

remote access to computers when I'm away from my desk

making quick notes when a thought occurs (not too often though )

List of "things to do"

Easier to take to a meeting to make notes than a laptop

music/games for the journey home