Application Support Technician – East London/Essex - Up to £30,000 - Permanent

[lhume]

Application Support Technician – East London/Essex

Up to £30,000 dependent on experience – 25 days hols + bank hols

 

Our client, a well-established Education and Business software company with a focus on data processing and analysis, have an urgent requirement for an Application Support Technician. Working as part of a team, you will provide a range of remote support services to existing clients to ensure a professional service is provided at all times.

 

Responsibilities include providing technical support, remote installation, configuration and set-up services as well as support administration. The ideal candidate will have excellent verbal communication skills, preferably with previous experience working within the Education Sector in a relevant ICT position.

 

Requirements;

· 1^st/2^nd line support with a range of hardware/software/services

· Desktop/Server Computing, Cloud based applications, Internet securities

· Excellent verbal communication skills at all levels, internally and externally

 

Advantageous;

· Previous experience using/supporting schools MIS is highly desirable

· Experience working within a helpdesk environment

· ITIL/PRINCE2 Methodology

· Web creating tools, hosting technologies

 

If you feel you have the required knowledge and experience and would like to apply for this role then please send your CV to Lewis Hume ([email protected])

[Will_Townsend]

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