Heinemann CD problems

[googlemad]

A member of staff has got a Travel and Tourism book, and it comes with a CD with all the content to accompany the book (joy!)

 

The idea is you stick the CD in and Internet Explorer loads up a flash presentation where you click the buttons to load the content (Word docs etc). The problem is, the only button that does anything is the 'Exit' button!

 

Interestingly in Firefox I can click the buttons and get prompted if I want to open or download the relevant documents.

 

Any ideas? I've tried a few Active scripting options but with no joy.

[Michael]

I come across loads of these and so many are cr@p. A lot of the time companies just don't test them enough or not at all!

 

The easiest way around the problem (if possible) is to copy the actual files (such as Word documents) into a shared location on the network. Then you don't need to use a CD-ROM at all

[contink]

Had this a lot on specific systems...

 

Usually it comes down to the flash player being slightly out of date or incompatible..

 

I'd agree with Michaels comments though... They have done very poor Q&A testing which leaves us looking like the idiots. Very frustrating..

[pallen]

Yup, I'd go with putting the access via the network rather than the CD. Have had similar problems which were caused by the CD. Just used the actual content files stored on the network and it worked much better.

[googlemad]

Apparently Internet Explorer 7 isn't compatible at all. Great. They did provide me with a interesting 'Multi Internet Explorer' collection which installs previous versions of IE without clashing with the already installed version which I've added to my toolbox () but I'm not putting that on hundreds of computers!

 

Think I'll just go down the extract the files off the CD method!!!

[Michael]

Just goes to show they're not keeping with the times. IE7 has been out for over a year and Vista comes with IE7 by default, which means this CD wouldn't work on it at all.

 

You could suggest to them that they revise it

[dhicks]

Any ideas? I've tried a few Active scripting options but with no joy.

 

We have a resources CD that's very similar, but I found a bunch of XML files on there that described each resource. I then wrote a quick script to convert that XML into nice, usable HTML. Might be worth searching for XML files on the CD?

 

--

David Hicks

[googlemad]

We have a resources CD that's very similar, but I found a bunch of XML files on there that described each resource. I then wrote a quick script to convert that XML into nice, usable HTML. Might be worth searching for XML files on the CD?

 

--

David Hicks

 

 

I'll probably knock together a basic links page in Frontpage. It won't look fancy but the main thing is it will work!!!

[farmerste]

You could suggest to them that they revise it

 

 

yes i agree, IE7 needs totally revising, its user interface is totally unfamiliar, especially to anyone partially sighted, and the tabbed browsing is awful.

lets hope i.e 8 looks like i.e 6, because, as i have said before, if i wanted mozilla, i would have just installed it.

 

[contink]

I realised I didn't mean Heinemann after all... Scholastic are as bad.. Lost count of the number of problems I have with their system and flash.