Office 365 OWA - Randomly refreshing...

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Hi,

 

I'm planning on moving to Office 365, but I'm finding that OWA randomly refreshes, returning you to the front page. So if you're writing an email, you lose it, if you've filtered by "Unread" it goes back to the default etc. It does seem fairly random, and it happens in both Internet Explorer 11 and Google Chrome, so it doesn't look to be browser related. We're using Smoothwall and I've specifically added the filtering exceptions for Office 365, even though it didn't need it to "work". It also happens on two separate machines with two separate users.

 

Has anyone else had something similar, and if so, how did you resolve it?

 

Decommissioning our old Exchange 2010 box would save on warranty renewal, but at the moment it's not something I'd feel okay rolling out.

 

Thanks.

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When I say randomly refreshing I mean that it shows the "Opening your Mailbox" splash screen.

I've followed article "1740" (https://kb.smoothwall.net/Content/applications/allowingOffice365.htm) so Smoothwall shouldn't be the issue.

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When I say randomly refreshing I mean that it shows the "Opening your Mailbox" splash screen.

I've followed article "1740" (https://kb.smoothwall.net/Content/applications/allowingOffice365.htm) so Smoothwall shouldn't be the issue.

I needed to disable https interception for "Microsoft Office 365 [NEW]" in addition to the above too - that seems to have resolved the issues I was seeing.