Ubiquiti Unifi AP reset now can't find it!

[johbreaking]

I reset my unifi AP at home and now it is plugged in and has a white light however i cannot find it in the unifi controller anywhere.

 

I unmanaged the device as it originally said disconnected as well. Not sure ehat i could have missed on this.

Edited May 7, 2018 by johbreaking

[IrritableTech]

Has it got an IP from your router or whatever hands out your addresses? If so ash into it and set the inform address.

 

Otherwise plus in the reset button while powering it up. Hold it on for around ten seconds to be safe. Then it should broadcast that it’s ready to be adopted.

Edited May 7, 2018 by IrritableTech

[johbreaking]

Has it got an IP from your router or whatever hands out your addresses? If so ash into it and set the inform address.

 

Otherwise plus in the reset button while powering it up. Hold it on for around ten seconds to be safe. Then it should broadcast that it’s ready to be adopted.

 

Ok progress made i can now ping it and know the ip address. On my phone it is discoverable but on the cloud controller it is not showing up

[IrritableTech]

When you say cloud controller is it remote from you - ie. on the internet?

[johbreaking]

When you say cloud controller is it remote from you - ie. on the internet?

sorry no its the client one that you can download on your pc. It is on my imac at the moment

[IrritableTech]

Right well the theory is it should show up ready to be adopted.

 

If not you can ssh into the AP now you know it’s ip address. Username and password should be ubnt

Then you can do the following command

Set-inform http://ip.of.your.controller:8080/inform

You need to then adopt the access point in the controller and allow it to reboot, then you need to ssh and set-inform again. Not sure why you have to do it twice but you do.

 

Otherwise have you got chrome on you Mac? If so try the unifi chrome discovery app. That may help you adopt.

[johbreaking]

Right well the theory is it should show up ready to be adopted.

 

If not you can ssh into the AP now you know it’s ip address. Username and password should be ubnt

Then you can do the following command

Set-inform http://ip.of.your.controller:8080/inform

You need to then adopt the access point in the controller and allow it to reboot, then you need to ssh and set-inform again. Not sure why you have to do it twice but you do.

 

Otherwise have you got chrome on you Mac? If so try the unifi chrome discovery app. That may help you adopt.

for my ip of my controller will i have to use 127.0.0.1?

[IrritableTech]

No. You need to use the ip of your Mac where the controller software is running.

[nicholab]

No. You need to use the ip of your Mac where the controller software is running.

 

You can ssh in to the ap and set the inform address https://help.ubnt.com/hc/en-us/articles/204909754-UniFi-Device-Adoption-Methods-for-Remote-UniFi-Controllers#ssh