Windows 10 Chrome Keeps Crashing

[talksr]

Pfft, typical... it has crashed again whilst I was trying to get help on here...

 

Can anyone help? I have an identical computer at home for working from home, never had this issue. Identical internal components etc.

[Arthur]

Which version of Windows 10? If 1803 it could be this...

 

https://www.onmsft.com/news/is-chrome-freezing-for-you-with-the-windows-10-april-2018-update-microsoft-is-working-on-a-fix

[talksr]

Which version of Windows 10? If 1803 it could be this...

 

https://www.onmsft.com/news/is-chrome-freezing-for-you-with-the-windows-10-april-2018-update-microsoft-is-working-on-a-fix

 

Yeah, it has the latest version, but to be fair, it was doing exactly the same before this new update. It has been going on for weeks now and is driving me mad.

[psydii]

Some interesting keyboard/ hardware button combos for resetting the frozen drivers in this article: https://www.engadget.com/2018/05/03/microsoft-windows-10-chrome-cortana-freeze-fix/

 

“Until it can deploy a fix for the Chrome bug, Microsoft suggested those whose systems are locking up can try a workaround key sequence. If you have a keyboard, simultaneously pressing the Windows logo key, Ctrl, Shift and B might help, as that resets the graphics driver. Tablet users can try the pushing the volume up and down buttons together three times within 2 seconds. If you have a laptop, you might be able to unfreeze your system by closing and opening the lid.”

[talksr]

Some interesting keyboard/ hardware button combos for resetting the frozen drivers in this article: https://www.engadget.com/2018/05/03/microsoft-windows-10-chrome-cortana-freeze-fix/

 

“Until it can deploy a fix for the Chrome bug, Microsoft suggested those whose systems are locking up can try a workaround key sequence. If you have a keyboard, simultaneously pressing the Windows logo key, Ctrl, Shift and B might help, as that resets the graphics driver. Tablet users can try the pushing the volume up and down buttons together three times within 2 seconds. If you have a laptop, you might be able to unfreeze your system by closing and opening the lid.”

 

Thanks, will check this, though interestingly, when Chrome crashes, I have now also noticed that Edge doesn't work. Could this be some sort of DNS issue?

I am able to ping using CMD.

 

DNS flush has not helped

Edited May 4, 2018 by talksr

[Arthur]

interestingly, when Chrome crashes, I have now also noticed that Edge doesn't work.

Could it be related to your graphics card drivers?

 

Do you have an nVidia GPU? There were a few issues with their drivers recently...

 

http://nvidia.custhelp.com/app/answers/detail/a_id/4661

[ktopp]

This has started happening to us. Only on certain users, mainly teaching staff. Chrome works for a couple of minutes then becomes unresponsive for about 30 seconds then is accessible for a few clicks then unresponsive. When this happens it usually takes out IE as well. Uninstalled Sophos, moved OUs changed users and rebuilt the affected machines. Usually this cures it for a while but then back into the same cycle. There seems to be no particular pattern to which machines are affected other than it being a member of staff. There are no obvious suspects in the Staff group policies as apposed to the student.