snagrat Posted April 21, 2018 Posted April 21, 2018 Our Google Apps setup has suspended all users and now when Pupils sign in they are asked to provide a mobile number where a code can be sent. This has happened to all our 100 users. The only account that can sign in is the Super Admin I am talking to support but currently they don't seem to be able to help. Anyone had this before?
snagrat Posted April 21, 2018 Author Posted April 21, 2018 Support suggested deleting a user and force the AD sync again. This time I get an different error on the account. Is it possible to purge the deleted user completely so Google have no record of it?
snagrat Posted April 21, 2018 Author Posted April 21, 2018 Got it! Had to change the sync to delete accounts not found in LDAP. They full sync and turn it back to suspend. Look like they are working now
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