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Hello,

 

We use G Suite for almost everything including files but keep getting staff with odd issues (Nothing new there), things like Google is asking if I want to purchase more space, or I uploaded the file but now its gone.

 

From what I can tell, they have opened chrome, logged in using either a work account or personal account, but then added the other account within that session and kind of merged the two accounts, rather than adding the other account as a completely separate Chrome account (little man top right of chrome window).

 

I have handed out step by steps etc but Google seem to make the wrong way of signing in to their system easier than the correct way. The wrong way is to click add account while in an email for another account, which does add the account but only for email, if the user then opens Drive it's not easily apparent which account it has opened under.

 

First I hope I have explained that in a way that makes sense.

 

Just wondered if this is an issue for others or just me?

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