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Has anyone experienced issues with their Sophos XG and Redstor backup?

 

I've added an exception in for onlinebackup.redstor.com (to skip HTTPS decryption) and included the server into the clientless users (as advised by Sophos) but we are still having issues with SSL certificates. When browsing to https://onlinebackup.redstor.com:443 I received a cert error, so I have installed the cert to trusted root, but I'm still getting the error!

 

I'm not sure where to look next!

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