DPM Agent issues

[neonetman]

We are currnetly having an issue whereby an agent suddenly becomes unreachable from our DPM backup (reports agent not reachable. A reboot of the protected server will resolve the issue, howeve rebootign a production server isn't feasible.

 

Can anyone advise what could be causing this (I've googled but to no avail)

 

Cheers

[dapaulio]

Do backups on the protected server fail when in this state?

 

I regularly see dpm agents status as unknown or unreachable but backups function as normal. refreshing the status within dpm |management | agents will return all ok.

[dapaulio]

Another thing to look out for Is the dpm agent service running on the protected server?

 

Is the protected server agent up to date?