Microsoft SNDS

[NokiX]

I don't suppose anyone has ever used the SNDS system with Microsoft before at all found here:

 

https://postmaster.live.com/snds/

 

We currently use this to manage our outbound IP's however we have found Microsoft keep silently blocking our IP's without notifying us and without any reason to do so but we have attempted to contact Microsoft about this and have simply been thrown between departments as nobody seems to know what the SNDS system is!

 

Does anyone have a contact at Microsoft who can actually look into or forward on an issue for us as this is literally causing us a massive headache as over half of our front-end servers are blocked so as a result it's causing a lot of support! I figured that since most of the people here use Microsoft on a daily basis someone may have a better way for us to contact them about this.

 

Regards,

Chris.