Sophos Web Appliance and HTTPS Scanning Excpetions

[Achandler]

Not a school, so the issue is probably less serious.

 

However, with HTTPS Scanning enabled on our Sophos Web Appliance we are unable to get the "Photos" application on an iMac to download any images, or even show the images to be honest. It gets stuck at updating 266 images, so it can see the images but cannot download them.

 

I have added icloud.com and apple.com to the HTPPS exceptions, I have even added windows.net as that appears may be related as well depending on what you read.

 

Please bear in mind the amount of options on a SWA is poor. Any ideas?

[free780]

You could setup a windows vm with fiddler and point the mac to it. I'm assuming you use the same authentication method on Windows and Mac. A lot of apple stuff isn't proxy friendly or SSL mitm.

[Achandler]

I'm personally of the option the SWA isn't capable of providing filtering very well. It has a range of applications including Google Docs, Box and Dropbox included to be allowed or denied but only iTunes for Apple which is hardly reassuring.

 

I don't have the time to troubleshoot Sophos's product for them, I was hoping someone lse might have had the same problem and it would be an easy fix, nevermind Sophos support can deal with the ticket, that's what we paid for.