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Posted

Hi Guys!

 

I have been having an issue with our student users not being able to save in Word, Excel and Powerpoint 2013 and 2016.

 

Me and my colleagues have been battling with this issue for a few weeks now and we literally cannot solve it!

 

The issue is as follows;

 

- Student opens excel and does some work in a new unsaved sheet.

- Student presses file > save as then they click browse. The button clicks but nothing happens. No errors no dialog box nothing!

 

If they click the save disk icon at the top of the screen without going through the file menu first the save as dialog opens immediately with no issues and then also the file save as route then begins to work!

 

This is driving me insane as there doesn't appear to be any logical solution and no errors to look into. Please please someone help!

 

Happy to post screenshots or GPO's if needed!

 

Thanks,

Posted

We used to have this, pretty sure it was file validation that upset it. There's a GPO to disable it in excel/word etc.

 

Might be worth a shot as sure that's the one that did it for us, but got a few office things modified here

 

Steve

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