NetSupport DNA LSP and Sophos Windows 7

[SwedishChef]

For those of you who are wanting to deploy NetSupport DNA client and would also like to use the web filtering part of the software on windows 7 machines....I'm sure your aware there is a conflict between Sophos and the DNA Client install.

(I won't go into whose fault this is (Sophos..I believe) but DNA has to be installed first in order for the two of them to play nicely)

 

In order to combat this, the DNA client setup will detect the install of the Sophos LSP and not install the DNA LSP to enable web filtering, BOOOH! But neccesary.

 

If you have turned off the web filtering element of Sophos anyways then this script will tidy up the LSP so you can install to existing clients on the network, we have other mechanisms in place for this feature.

 

Befware after the DNA client is installed sophos will not re-enabled their LSP as Sophos will detect the presence of the DNA client. Obvisouly this is not needed on Windows 10, so will be a moot point soon.

 

I have written this script to disable the Sophos LSP, and DNA will install correctly, we push out via SCCM so we can handle the reboot process.

 

 

@echo off
echo Installing NetSupport DNA Agent - Please Wait.

REM Adds the Key to remove LSP when UPdate service started
reg add "HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Sophos\Web Intelligence" /v SwiUpdateAction /t REG_DWORD /d 3 /f

REM Start Sophos Web Intelligence Update Service
net start "swi_update_64"

REM Taps Foot...
timeout /T 10

REM test for absence of Sophos LSP and install DNA Client
netsh winsock show catalog | find /i "Sophos" > NUL & IF ERRORLEVEL 1 (msiexec.exe /I "%~dp0\NetSupport DNA Agent.msi" /QN REBOOT=ReallySuppress /L*v %~dp0\Install.log) ELSE (     ECHO Sophos LSP was found)

REM Return exit code to SCCM
exit /B %EXIT_CODE%

 

Hope this helps someone.

[NetSupportTechSupport]

Thanks @SwedishChef, we will also update our own Knowledgebase with this information. If anyone needs any assistance or more information on this please contact us