[ms office - 2010] Similar Exchange user prompt

[gerardsweeney]

Hello, all..

 

This has been with us for a while, but it's now starting to annoy staff because it's happening more.

 

Our Outlook 2010 client setup is configured to run with a profile that has the username included.

(Our server didn't have auto-configure capability when we got 2010, before anyone asks - heh).

 

Which is fine... Unless we get something like a user called SmithJ when there's also a user called SmithJ1.

 

Then when SmithJ runs Outlook for the first time on a PC, it throws up a box asking them to confirm if they really meant SmithJ1.

If they pick SmithJ1, then their Outlook profile is b0rk3d unless they know how to go into the profile and reset it.

 

Is there a way of switching off this "helpful" prompt feature in Outlook?

 

Cheers,

Gerard

[ReadTheNetwork]

Would suppress recommended settings dialog work?

GPO:

User\Administrative Templates\Microsoft Office 2010\Miscellaneous\Supress recommended dialog

[gerardsweeney]

Thanks for getting back to me.

 

I'll give it a bash (once I get hold of a user that's got a name-clash type user ID).

I think(?) that one disables the welcome screen that asks if you want to download updates - which we've already killed with the OCT.

[ReadTheNetwork]

It is for something slightly different, but was hoping it'll do that part as well. You probably do have it disabled.

Are you using just the username or the [email protected]?

 

If it's just the username would putting the full email address work?