Configurator2 "MacOS wants to use "System" keychain pops up forever...

[AlanD]

As soon as I start Configurator 2 - with iPads attached - I get a dialogue box saying - "MacOS wants to be make changes. Enter an administrator's name and password to allow this". followed by "MacOS wants to use the "System" keychain and a username/password box.

 

If I only have one ipad connected - and enter my username and password around 20 times (correctly) - it eventually stops re-popping up...and I can add an "APP" or make some change to the ipad - but immediately it does that change - the pop ups start again for 20 times....

 

If I put in 10 ipads...well I never seem to be able to stop the pop ups....

 

And without entering details Configurator won't proceed....

 

Tried deleting various keychains and making new ones - but it won't let me delete the system one its trying to access. Don't understand why it doesn't remember my username/password once entered the first time.

 

As usual - Apple Support seem pretty clueless....or perhaps they have not understood what I am describing...

[AlanD]

OK. Managed to fix this. Having had no help from supplier who sold us the ipads (other than an offer to charge us over £1000 for remote support) and no response from tech users on this forum...started to grope around on the internet and into the murky world of keychains and passwords.

 

Eventually it seemed that allowing "all apps" permissions to use one of the certificates (I don't know which one...because I did them all) in the system chain and restarted configurator2 the pop ups asking for username and password went away. Tried just adding configurator 2 permissions - but it wouldn't seem to save when adding that.