Getting Started with HAP+

[smithk2306]

Hi All,

 

We currently use a VLE for external access to files on the on-premise fileserver which we are looking to drop due to cost and lack of use.

We do however want to have a solution in place for remote web based file access and i have been pointed in the direction of Home Access Plus+ which from what I've seen looks like it will fit the bill perfectly. A quick Google search for 'Home Access Plus' shows that it is widely used.

 

I'm looking for some advice on how to get started with setting this up so we can have a good look at what it can do.

What do I need to download and install? Are there any online step by step guides? Is there a cost?

 

We have RDWeb running with published apps and VDI desktops and I'm thinking that Home Access Plus+ could be added to IIS which is already running on this Gateway server, particularly as we already have public DNS pointing to a 'remote' subdomain and an SSL cert installed. Would this be possible or is it likely to conflict?

 

Any advice and guidance would be greatly appreciated.

 

Cheers

 

Kevin Smith

IT Network Manager

Holy Family RC & CE College

Heywood

Rochdale

[nickbro]

It's how I have it set up so it will work just fine. Webdav is the only thing that causes issues.

[smithk2306]

I've hit a block when setting up HAP+ v10.

I'm setting up on a server which is already running IIS8.5 on Server 2012R2 and hosting our RDS apps and VDIs.

I've watched a couple of installation videos and read the installation PDF and checked and double checked settings and permissions and as far as i can see, everything is as these videos and documents tell me they should be.

When i browse to the /HAP/setup.aspx page i see what appears to be a text only version of the page. There is no formatting, no images. This is the same in IE and CHrome and on the server, domain PC and an off school network PC.

I feel i must have missed something somewhere as I just cannot get the page to display correctly and cannot conplete the setup.

 

Can you suggest what i may have missed, or what I've done wrong?

 

Cheers

 

Kevin

 

Since posting this i have been trying to find a solution but without success.

There are a lot of posts online suggesting that 'Static Content' should be enabled. I have checked and it is.

I've also tried giving 'Everyone' full control on all folders as a test but this made no difference which leads me to think that this is an IIS configuration issue rather than a folder security issue.

 

Any help greatly appreciated.

 

 

Latest edit ......

 

There seems to be a critical piece of information missing in the Installation documentation relating to IIS8

I had become sure that this issue was related to Static Content but just couldn't get to the bottom of it.

By chance i tried to check a suggested fix relating to MIME Types and got an error relating to the web.config file. I opened the file in notepad and saw "Remove this section for IIS8". All settings relating to MIME. I deleted the section and Hey Presto! page loads.

Too late to do any more now after 3 hours of frustration but hopefully i'll get this configured okay tomorrow.

Edited October 5, 2017 by smithk2306

[nickbro]

Edit the web.config file and remove the section that says remove for iis8.

[nickbro]

Sorry about that I will have to edit the docs to add that check. I should really just remove it in the release builds as no one I know still uses iis7