IT Technician - Kings Heath, Birmingham - 17,772 - 18,746 - Closing Date 16.10.17

[nadinekechb]

IT Technician

Full time post 36.5 hours per week

Salary: Scale Point 17–19 ( £17,772- £18,746) depending on experience

 

Job Title: ICT Technician

Job Purpose:To assist in the day-to-day running and support of the Camp Hill Schools’ systems and network, supporting the online help desk application by ensuring issues are addressed, documented and resolved in a timely and professional manner.

Main Duties / Responsibilities:

 

SPECIFIC TASKS -

 

• Create and support user accounts for the schools’ systems
  
• Operate and support relevant equipment/Operating Systems/ICT packages
  
• Manage IT assets and consumables inventory and corresponding documentation
  
• Procurement of IT Hardware and Software through building relationships with suppliers
  
• Raising of orders, maintenance of Order’s/Invoice spreadsheet and any other documentation as specified by the Network Manager
  
• Assist with the Camp Hill schools’ help desk provision, ensuring timely resolution to requests /problems and tracking of the above
  
• Promote the effective use of IT equipment to staff, students and colleagues;
  
• Carry out installation, configuration, administration and maintenance of all IT resources inclusive of server, client and infrastructure
  
• Ensure hardware (printers, projectors, AV equipment etc) are well maintained and operational
  
• Assist in the support and administration of all Cloud / online services
  
• Share in all the tasks within the IT department
  

 

 

OTHER-

 

• Carry out such other duties as might reasonably fall within the scope of this role as requested by the Network Manager or Senior Management
  
• Work interchangeably with other members of the department to provide quality of service
  
• Keep up-to-date with developments in IT and undertake appropriate professional development
  
• Ensure adherence to the schools’ policies including Health and Safety, Acceptable Use, E-Safety,Data Protection etc.
  

 

 

BENFITS-

 

• School provided laptop
  
• Access to CBT Nuggets
  
• Potential to work on all aspects of IT Systems and infrastructure, broadening knowledge and skillsets
  

 

 

Please see full job specification for more information inclusive of Person Spec, Desired Qualifications, Knowledge and experience

 

Job Description http://kechg.org.uk/wp-content/uploads/2017/09/Technician-Job-Description.pdf

Advert http://kechg.org.uk/wp-content/uploads/2017/09/Advert-Oct-17.pdf

Edited September 27, 2017 by Dos_Box