IT Technician
Full time post 36.5 hours per week
Salary: Scale Point 17–19 ( £17,772- £18,746) depending on experience
Job Title: ICT Technician
Job Purpose:To assist in the day-to-day running and support of the Camp Hill Schools’ systems and network, supporting the online help desk application by ensuring issues are addressed, documented and resolved in a timely and professional manner.
Main Duties / Responsibilities:
SPECIFIC TASKS -
Create and support user accounts for the schools’ systems
Operate and support relevant equipment/Operating Systems/ICT packages
Manage IT assets and consumables inventory and corresponding documentation
Procurement of IT Hardware and Software through building relationships with suppliers
Raising of orders, maintenance of Order’s/Invoice spreadsheet and any other documentation as specified by the Network Manager
Assist with the Camp Hill schools’ help desk provision, ensuring timely resolution to requests /problems and tracking of the above
Promote the effective use of IT equipment to staff, students and colleagues;
Carry out installation, configuration, administration and maintenance of all IT resources inclusive of server, client and infrastructure
Ensure hardware (printers, projectors, AV equipment etc) are well maintained and operational
Assist in the support and administration of all Cloud / online services
Share in all the tasks within the IT department
OTHER-
Carry out such other duties as might reasonably fall within the scope of this role as requested by the Network Manager or Senior Management
Work interchangeably with other members of the department to provide quality of service
Keep up-to-date with developments in IT and undertake appropriate professional development
Ensure adherence to the schools’ policies including Health and Safety, Acceptable Use, E-Safety,Data Protection etc.
BENFITS-
School provided laptop
Access to CBT Nuggets
Potential to work on all aspects of IT Systems and infrastructure, broadening knowledge and skillsets
Please see full job specification for more information inclusive of Person Spec, Desired Qualifications, Knowledge and experience
Job Description http://kechg.org.uk/wp-content/uploads/2017/09/Technician-Job-Description.pdf
Advert http://kechg.org.uk/wp-content/uploads/2017/09/Advert-Oct-17.pdf