WJEC SecureAssess Central

[protocol]

Anyone had the joy of trying to get this to work correctly recently? Particularly with Smoothwall? I've got it installed in c:\users\public as it just refused to install it anywhere else when deployed over the network. When students log in and run the software they get this pop-up everytime:

 

 

If they continue anyway the software loads but there's no active internet connection. If they close the software down and open it again the Proxy pop-up doesn't appear and the software works like normal.

 

With regards to Smoothwall I've got a Web Filter policy that allows the WJEC domain for everyone. I've also set up an Authentication Exception for the WJEC category.

 

Speaking to WJEC themselves they suggested editing the config file so it was Smoothwall's IP address rather than the domain name. I've since done this and replaced each config file on the computers the software is installed on but it is still somehow pointing to the domain name of Smoothwall when the pop-up appears.

 

Here's the config file:

 

   true
   XXX.XX.XX.XX
   8080
   false
   
   

 

At this point I'm not sure if problem is still at Smoothwall's end or WJEC's. Leaving the config file blank means the pop-up doesn't appear but the software has no connection at all even after re-opening it. I wondered if it was clever enough to get the proxy settings from the system settings but doesn't seem it is.

 

Any ideas? I'd like to get the software working the first time it is ran rather than having to close the software down and open it back up again.