Google Cloud Print Issue

[SpaceInvader83]

Hi all,

 

Has anyone else noticed an issue with Google Cloud print? It just prints as a blank page. If printing a PDF from Google Drive it seems to work fine, but printing directly from Google docs, slides, Chrome now seems to print blanks.

 

We use Papercut but nothing has changed at our end and papercut looks to be doing it's bit fine.

 

Thanks,

 

Simon

Edited September 13, 2017 by SpaceInvader83

[mikelj99]

Hi - old post I know but did you ever find the fix for this ? We've got exactly the same issue...cheers

[SpaceInvader83]

We did, for whatever reason our Toshiba PCL drivers stopped working with Cloud print, papercut recommended trying the XPS drivers and voila it worked no problem. What i ended up doing was setting up another virtual print queue just for cloud print using the XPS drivers, I was told back in October Toshiba and Papercut were working on it but not heard anything back since (or chased it to be fair).

 

Hope this helps.

[mikelj99]

Many thanks - much appreciated