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Posted

Hi,

 

I think this question may have been answered before but I have looked and can't seem to find the full answer so apologies:

 

I was using Apple Configurator 1.7 and redemption codes to manage around 40 iPad's, I now want to move to Apple Configurator 2 for these iPad's but am worried about losing money on the codes.

 

Some of the iPad's have had to be wiped due to being disabled.

 

What would be the best method to redeem the codes?

 

My guess is that the iPad's will need to be physically plugged into Apple Configurator and removed, then I would have to contact Apple to change them from redemption codes to managed distribution, is this correct?

 

All the iPad's are signed in using one iTunes account.

 

Thank you in advance.

Posted
You can (could at least) ask apple to convert your codes to managed distribution licenses. There's a link somewhere with the VPP portal.
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