Lenovo Energy Management - Illegal Battery?

[pbad]

The School has just purchased 10 brand new Lenovo V110-ISK laptops for Teachers to use. I have installed all the required drivers for Windows 7 32bit, but the Lenovo Energy Management advises me that the battery is illegal or is an unauthorized battery.

 

All the new Lenovo laptops are showing the message below:

 

[3s-gtech]

Looking at the specs, I suspect this is because the ISK model uses Skylake CPUs and the surrounding architecture and Windows 7 is not supported on these (and 32 bit, really?). I think it'll only be supported on the IAP and AST lines.

 

http://psref.lenovo.com/syspool%5CSys/PDF/Lenovo%20Laptops/Lenovo%20V110%20%2815_%29/Lenovo_V110_15ISK_Platform_Specifications.pdf

[synaesthesia]

The School has just purchased 10 brand new Lenovo V110-ISK laptops for Teachers to use. I have installed all the required drivers for Windows 7 32bit, but the Lenovo Energy Management advises me that the battery is illegal or is an unauthorized battery.

 

All the new Lenovo laptops are showing the message below:

 

[ATTACH=CONFIG]44531[/ATTACH][ATTACH=CONFIG]44532[/ATTACH]

 

Why, why, why are you still using 32 bit windows?

Those processors aren't the new ones they will still be fine with win7. Would suggest speaking directly with Lenovo though.

[pbad]

Why, why, why are you still using 32 bit windows?

 

All the computers in the School are running Windows 7 32 bit and I like to keep all the computers on the same platform as it makes it easier to manage. No need to move to Windows 7 64 bit if Windows 7 32 bit works!

[Mark182]

All the computers in the School are running Windows 7 32 bit and I like to keep all the computers on the same platform as it makes it easier to manage. No need to move to Windows 7 64 bit if Windows 7 32 bit works!

 

God help you if you ever want to use more than 4GB's of RAM. As others has suggested I'd contact Lenovo.

[3s-gtech]

Why, why, why are you still using 32 bit windows?

Those processors aren't the new ones they will still be fine with win7. Would suggest speaking directly with Lenovo though.

 

You're right. I found the support sheet:

 

https://support.lenovo.com/gb/en/solutions/ht116956

 

Only 64 bit is supported on these!

[synaesthesia]

So there you go. You're still running an old, outdated unsupported operating system limiting the performance and the spec of the machines you can buy. Yes it just works, but it has limits and that is a problem in itself. Windows XP would just work too, but you wouldn't use it would you?

[Passat1983ICTech]

hi there have you tried the battery firmware update that might do it google the laptop module see what happens I had one it work on windows 7 for a bit but I think it will be a windows 10 thing but I would see if the update firmware will work make sure its work on mains

[Fazza]

So there you go. You're still running an old, outdated unsupported operating system limiting the performance and the spec of the machines you can buy. Yes it just works, but it has limits and that is a problem in itself. Windows XP would just work too, but you wouldn't use it would you?

 

I'll never understand the logic of this sort of thing. Children will be learning to use old antiquated software on new IT kit which doesn't make any sense to me. On old kit maybe, but on new kit the latest possible OS should be used so they can learn how to use the latest OS.

[mavhc]

By the time they leave school they'll be using Office 375.

 

I switched to 64 bit a while ago, no problems except SIMS and FMS talking to each other, but since when weren't they stupid?

[pbad]

I think this post as got out of hand. I was only asking about resolving the initial problem. If this means installing Windows 7 64bit then I will have no choice but to install Windows 7 64bit.

 

As for using the latest version of Windows I would love to, but most (95%) of the computers in the school are very old (6+ years old) and there is no money to buy new computers (thanks to the new government funding). I mean there's not even enough money to buy the basics like glue sticks and pencils in the school.

 

Also as I am the only IT Technician I haven't had time to test Windows 10. I will however take your consideration of at least upgrading from Windows 7 32bit to Windows 7 64bit and look into upgrading to Windows 10 if and when this is possible.

[3s-gtech]

Apologies if you got hit with some vitriol - that wasn't my intention. It will be worth just shifting to putting 64 bit on these - you will find very few issues other than perhaps Start Menu redirection (where links differ between Program Files and Program Files (x86)) and the lack of 16 bit application support, and printer drivers*. It's an easy step to implement, and will help you in the move to newer OSs in the future.

 

* If you use a Windows print server, you'll need to add 64 bit versions of the exact same drivers (same release number) to the server. A 32 bit print server supports 64 bit drivers (and vice versa).