kevin_lane Posted June 20, 2017 Posted June 20, 2017 so we are looking at going down the chromebook route and we have brought one to test out, now i'm wanting to use our network account to be able to log into these chromebooks...what i've done so far is enabled the app on ad azure and i can see all the users both sides (on azure for the google app ) and when i log into the google admin side i can see all the users thats came across now i must be missing something or i haven't enable tick box but i cant seem to login to the chrome book using my test account it lets me put in my user name etc but when i get to the password i just bounces back at me any help would be appreciated
Bob_the_Goon Posted June 20, 2017 Posted June 20, 2017 Hi, Does everything look good in the SSO section of the G Suite Admin Console? Below is a link to the Google help guide for the SSO section. https://support.google.com/a/answer/60224?hl=en
ADMaster Posted June 20, 2017 Posted June 20, 2017 dumb question but... do you have the domain pre populated, or are you entering in your full email address? I can't tel you how many times I've seen users try to log into gmail and not our domain. I don't have azure AD so can't speak for that side of it.
kevin_lane Posted June 21, 2017 Author Posted June 21, 2017 if you mean can i see all domain users on both sides of azure ad and g suite, yea i can. in the g suite my test user account is active and under the google apps in azure at i can see all the user accounts and i've assigned the test user account in azure the status of direct and an access of default organization back on the azure google app dash (blue little cloud icon) where you have the 1,2,3 steps on step 1 - config single sign on i have that set to - password single sign-on step 2 the configure provisioning is set to automatic so am i on the right track ??
psydii Posted June 21, 2017 Posted June 21, 2017 I had this problem. Raised a ticket with Google. Turns out that if the chromebook isn't managed, SSO/SAML authentication Isn't supported. Just to confuse my troubleshooting it did sometimes (for some users) work.
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