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Posted

so we are looking at going down the chromebook route and we have brought one to test out, now i'm wanting to use our network account to be able to log into these chromebooks...what i've done so far is enabled the app on ad azure and i can see all the users both sides (on azure for the google app ) and when i log into the google admin side i can see all the users thats came across now i must be missing something or i haven't enable tick box but i cant seem to login to the chrome book using my test account it lets me put in my user name etc but when i get to the password i just bounces back at me

 

any help would be appreciated

Posted

dumb question but...

do you have the domain pre populated, or are you entering in your full email address?

I can't tel you how many times I've seen users try to log into gmail and not our domain.

 

I don't have azure AD so can't speak for that side of it.

Posted

if you mean can i see all domain users on both sides of azure ad and g suite, yea i can. in the g suite my test user account is active and under the google apps in azure at i can see all the user accounts and i've assigned the test user account in azure the status of direct and an access of default organization

 

back on the azure google app dash (blue little cloud icon) where you have the 1,2,3 steps

 

on step 1 - config single sign on i have that set to - password single sign-on

 

step 2 the configure provisioning is set to automatic

 

so am i on the right track ??

Posted
I had this problem. Raised a ticket with Google. Turns out that if the chromebook isn't managed, SSO/SAML authentication Isn't supported. Just to confuse my troubleshooting it did sometimes (for some users) work.

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