MantraLingua.com refuses to be allowed (Smoothwall)

[stepud]

The site's USA pages are fine (not helpful in the UK). Anything under uk.mantralingua.com is interrogated and reported as blocked by our perimeter Firewall (reason: games). We haven't blocked it. It's on non https site so it isn't due to inspection there. I tried adding it to a category for whitelisting but it made no difference. It's one of the few sites offering schools multilingual texts in a variety of languages that are useful to our school. Anyone else had experiences of it?

[nickkirby]

Hullo, I've tried to reproduce this internally (I work for Smoothwall) and not seen the page blocked by that category. When I visit it I have traffic put into education and reference. As a suggestion, create another category and add the domain (and also the feeder domains for the site content, I'm afraid) to that category and then make it a custom allowed site. It'll mean a fair bit of watching the logs for those feeder sites but that will allow you to view the site.

 

I hope this helps, I'm sure you've already given this a try.

 

Kind regards,

Nick

[stepud]

Thanks for looking into this; I've a funny feeling that it was something up with their uk site; I've tried it again and all is working. It was the error message that made me suspect our filter, but maybe it was a fault at their end that was triggering it. Thanks for looking into it.

[nickkirby]

No problem, my pleasure to assist. It helps me to know what sites people are visiting so we can make sure to test against them.