TTS Probot - Probotix v2 software - connectivity issues

[Dingledigger]

Hi We have five Probots and the Probotix software at school and I'm having trouble connecting the Probot to the netbooks (Toshiba NB 500 with Win 7 Pro) for the children to programme them. When connecting the Probot via the USB cable the Probot is 'recognised' but the netbook is looking for the device driver, which it fails to find and states "Could not "locate device port". In the Device Manager it is showing an icon for "Other Device" and a device labeled as "Convertor"? I have loaded the TTS Probotix software and their USB UART bridge driver controller software.

 

Anyone had this problem and found out how to overcome it?

 

Here's hoping

[LeMarchand]

Do you have a device that it does work on? Might be worth exporting any likely looking drivers and trying to apply them to the "other device".

[Dingledigger]

Do you have a device that it does work on? Might be worth exporting any likely looking drivers and trying to apply them to the "other device".

Sadly it's not working on any device at the moment