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Posted

Hi all,

 

we have 50 Learnpads in our school running on Google Nexus 7 2012 tablets.

They have been running very slowly (issues with Android 5.0 and the Nexus 2012 - unfortunately they were all upgraded from Android 4 before I started here).

 

Quite a few of them I've had to factory reset (thus wiping Learnpad). I thought they would run more smoothly using something like Google Now launcher and a restricted profile for the children.

 

I would ultimately like to put Learnpad back on the newly wiped machines as running more than one profile seems a bit taxing for the tablets.

 

Have been in contact with Learnpad support and they pointed me to this link to install the latest APK: Install Beta - ClassConnect

 

However I'm having issues enrolling the newly installed Learnpad. Classconnect want the enrollment to happen via a QR code but the the camera/scanner does not start and instead asks me to 'Enter QRKey Text:' I do this (inputting the 4 digit number below the QR code) but nothing happens at all. I also thing Learnpad needs to have the proxy set up in the same way but there is no QRKey text on this section (have tried typing the the proxy details here but to no avail).

 

I am finding email exchanges with LP support to be difficult as there is a big time lag before replies.

 

I would like to try installing an older version of Learnpad (as I know this works on a number of our tablets). Version 4.xx would hopefully be better (the link is to 5.xx) Does anyone have a link to this/knw of somewhere I could get hold of it?

Posted

Can't help you with the older version sorry but you should be able to enroll using LP:EN:$yourenrolementnumber$

 

As for proxy, it should detect the system proxy.

Posted

Hi, thanks for that. I think my problems stem from the Learnpad's relationship with the proxy. Proxy is all set up on the tablet. Browsers/app store etc are all fine online. Learnpad is showing me a question mark and then after a while a red cross next to the 'Get online' section (in which the instruction to 'Tap here to scan your proxy QrKey' is given.) On tapping this, no scanner appears, only a dialog box asking me to 'Enter QrKey Text'. Sadly there is no QRkey text by this QR code other than the proxy address itself (which has to be filled in due to the boxes being plank) I've tried typing LP:http://proxy.lea.xxx.co.uk:8080 but no change occurs.

 

MrB

Posted
May be worth giving learnpad support a call, Pete or Kurt are the 2 top support lads there, i'm sure they will have you up and running in no time. Emailing takes an age.

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