Weird Weird 2016 / Redirected Documents error in 2012 R2 Terminal Server.

[burgemaster]

We have a weird error that someone has spotted, I was wondering if anyone esle had seen this. They saved their changes to a word document in a very odd way and it seems to have found a bug/glitch in our setup.

Staff have mapped drives, N being their home drive. Their Documents/Pictures/Downloads are redirected to their N drives. So if they access files through Documents or through their N drive they get the same files...

 

 

A user saves a file in their Documents / N Drive and then loads it up again to make changes. They then make their changes and instead as most would just clicking "Save" they click "Save As", then browse through their files by clicking "Documents" and then saving over the top of the file they get a the overwrite file pop up box as below.

 

 

If they then click "Replace File" they return to their document, if they then click save it breifly pauses with the hourglass and then appears to have saved. But it doesn't save the changes? no errors or warnings. When they close finally Word it asks if they would like to save the changes, if they click yes it goes back to the document? The only way out is to click "Dont Save" but then they lose their changes?

 

If they instead of going through "Documents" when they "Save As" and browse to their folder though their mapped drive they get a different (normal) save as warning:

 

 

Saving this way saves successfully. Has anyone ever seen this before or know what conditions you would get the different file overwrite warnings?

Server 2012 R2, Office 2016 both fully patched.

 

Thanks!

Edited March 9, 2017 by burgemaster