Mobile ICT Technician - SW London / Surrey - Salary up to £26,000

[Ravi_GreatFind]

Looking for a new and exciting role within the Education ICT sector to deepen your IT Knowledge? Read more...

 

Our client a reputable ICT Service Provider based in South West London is seeking an experienced ICT Technician to join its ever growing technical team. The successful candidate will be assigned a client portfolio of between 5 and 10 customers. The candidate will be responsible for the day to day running of their ICT systems. The candidate will also be working with others in a team on projects throughout the year. The ideal candidate will possess a minimum of 2-5 years, verifiable experience as a full-time ICT Technician and will have the aim to work long term with the company in developing their role in this exciting and fast growing company.

 

Key Duties:

To maintain, update & support various ICT networks

· provide support for the servers & associated routines & to provide hardware & software support for workstations

· monitor the efficiency of networks

· maintain all ICT related peripherals

· Inform management of supplies & product requests from clients (this would typically include printer supplies, electronic media & computer systems, development plan requests)

· maintain a fully up to date inventory (where required) of all hardware & software at client sites

 

To meet every clients’ customised ICT requirements

· Meet all clients’ individual & specific ICT requirements

· Ensure clients’ ICT facilities are maintained in accordance with their specific requirements

· Develop system specific projects by means of open source software (if needed)

· Further maintain & develop all parts of clients’ ICT systems

· The ability to manage small to medium sized projects

 

To complete installation of new & existing software packages across the networks

· Install software on PCs, locally or via software distribution tools

· Perform complete installations of new PCs

· Install, configure & maintain anti-virus software across the network

· Ensure all systems are up to date with software & service packs

· Set up new PCs & other hardware as required & to make sure that all newly set up hardware is left in a “ready” state for client use

 

To provide technical support for all clients

· Administer user groups & accounts

· Manage network wide settings / administer & configure email accounts

· Configure & maintain all software applications for consistent use

· Provide support to users in the use of the school’s Management Information Systems

· Replace consumable items such as printer toners

· Provide advanced support on client systems to include assistance with server setups

 

Assist in user development where required including specific systems training to users on technical & non-technical levels

· Offer advice & training to system users

· Explain & illustrate computer related issues in a jargon free manor to non-experienced users

 

Any other appropriate duties in consultation with the management.

 

Summary of Requirements Technical Skill Requirements:

· Operational knowledge of ICT hardware & software & the integration of the two

· Operational knowledge of Windows and Mac OS environments (7 / 8.1 / 10 / Mac OSX / iOS) & Windows Server 2008/2012 R2, Active Directory, DHCP, DNS

· Working knowledge of mobile devices – Android / Windows / iPhone  Working knowledge of Hyper-V and VMWare ESXi

· Working knowledge of cloud technologies – Google for Education, Office 365, Azure and more

· Strong knowledge of Group Policy management  Strong knowledge of User profiles, Roaming & Mandatory

· Technical knowledge of Apple Mac hardware & software (including Mac OSX/iPod/iPhone)  Working knowledge of common user applications: including Microsoft Office applications (2007, 2010, 2013, 2016), Internet Explorer, Other web browsers

· Established skill set for network communications, network switching hardware – diagnosing faults, switch configurations, efficiently design topologies

· Occasionally install network cabling and interactive white board / projector systems (on the job training will be given)

· Working knowledge of Audio Visual systems to include – audio hardware / projectors / TVs / Interactive Whiteboards / Interactive Screens

· Ability to identify & replace faulty hardware  Ability to confidently use imaging software such as Microsoft WDS and MDT

 

Prerequisites

· Minimum 2 Years experience of client facing IT Support role within the education sector

· This job involves travelling between client sites therefore the use of a reliable personal vehicle (mileage will be paid) is required.

· Full UK Driving Licence required

 

Does this sound like your next career choice? APPLY TODAY!

 

Please get in touch today for a confidential discussion about this role.

To apply email [email protected]

Get in touch for additional information@

 

GreatFind Recruitment

Tel - 020 3318 2128

Out of hours - 07904 015757

Email - [email protected]

Edited February 6, 2017 by Dos_Box
Approved