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Hi there, just wondering if any of you have a document if you're away. I'm a lone NM so while I'm away on a holiday there's no one with a great depth of IT knowledge to help with problems. So I'm starting to write up a document (step by step guide). For senior member of staff to be able to follow to fix or help diagnose an issue if I'm not available.

 

Has anyone done a document like this? I don't want to have it as a full network documentation, as I'd do a separate one for techies to read through without without it being so basic.

 

Just wondering what type of information would you/did you put into it? I've put user password changes, restore documents, restarting servers in which order etc.

 

Cheers,

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