snagrat Posted January 9, 2017 Posted January 9, 2017 Got 30 iPads here that are all trying to enrol in DEP but I've mad a cock up and now they are stuck on "awaiting final configuration". I've managed to sort the DEP/MDM side but the only one I've got working is to reset it in AC or iTunes. Does anyone know a way to reset the iPad from itself to start the whole process again?
Brimstone Posted January 9, 2017 Posted January 9, 2017 This sounds like a wifi network issue in that Apple DEP Servers can't see your iPad, I presume you have the base settings correct in your "Prestage Enrolment" in your MDM?
snagrat Posted January 9, 2017 Author Posted January 9, 2017 The settings were wrong but correct now but the iPads are stuck using the old profile and I can't reset it to start again. I can reset in iTunes and then all works. Just trying to save me some time so I don't have to reset all.
RLR Posted January 10, 2017 Posted January 10, 2017 The settings were wrong but correct now but the iPads are stuck using the old profile and I can't reset it to start again. I can reset in iTunes and then all works. Just trying to save me some time so I don't have to reset all. You'll probably have to reset them all as they sound like they've cached some settings. The best way to bulk reset is to use Apple Configurator 2 on a MAC. You can plug in as many as you can and reset them all at once. This is a good time to have a charging station or some sort of sync unit.
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