HPE VM Explorer

[lostsoul]

Does anyone have any experience with this software? We have been evaluating it with a trial license, and I have come across a problem with a couple of our hyper-v hosts. The agent installs correctly and all connection tests pass, but when a back up starts it will just hang on the creating backup snapshot stage, the timer keeps counting up indefinitely. Any other jobs against the same server started subsequently just fail with a timeout message. We have other hyper-v hosts with the same configuration that work fine. Just can't work out what the problem is.

[round2it]

What error do you see in event viewer.

 

Also is the host server 2012r2?

 

Have a look at vss logs

[lostsoul]

All working now. Turns out the integration services on the VMs needed an update.