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Hello,

 

I'm using iTALC and I am trying to reinstall it and all the configurations on a rebuild of a machine. This is currently the only room that we are using iTALC in.

 

I have setup the configurations and things I need in the Management Console but when I try to open iTALC after saving and restarting the service it want me to enter my login details so I do but then it tells me something similar to this:

 

Could not contact iTALC service. It is likely the credentials or key files are not correctly setup. Try to contact your administrator.

 

I'm thinking that it is an issue that I might just need to generate new keys as I am selecting the key files and configs from a network location.

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