Office 365 multiple import failure

[joedurham1]

Hi I am trying to do a multiple user import onto Office 365 but it keeps failing.

Iclick the verify button before i click import but it keeps failing.

i downloaded the log documents and it said this meagge next to the temporary password bit of each user "Sorry, we can't process your request right now. Wait a few minutes, and then try again."

Anyone Know a fix for this?

[Matt_Renato]

There are a few things you can double check.

 

The User Name and Display Name field are required, populating all other values is optional. The User Name should be in the format of username@domain. The validation only looks for missing data, it won't look for duplicate data in the CSV or for conflicts with accounts that already exist in Office 365 (it will fail during import). Finally the maximum amount of users which can be imported in a single CSV file is 250, if you need to import more users than this you'll have to split them across multiple files.