Google contact/support

[bodminman]

I am loosing the plot here!

 

Trying to start investigating Google apps for Edu etc but it appears my predecessor had the same idea too. So when I go to setup the domain I'm getting an error saying that it's already in use.

 

I can't contact support because I need a pin and need to be logged in to the admin console to get this pin.

 

When clicking on the links to send a support message/email nothing is happening.

 

This is infuriating and not a great start!

 

Anyone got any ideas?

 

Cheers

[pete]

You've tried this form? https://support.google.com/a/contact/recovery_form

[rogerdnixon]

Send me a private message with your contact details and I'll pass them on to the folk at Google UK and they will sort you out.

[bodminman]

You've tried this form? https://support.google.com/a/contact/recovery_form

 

Sorry for the late reply. Yep I did try this route but didn't know what email address to put in etc. I did try obvious ones but no joy.

[bodminman]

Send me a private message with your contact details and I'll pass them on to the folk at Google UK and they will sort you out.

 

 

Hi there,

 

thanks for the offer. I had a follow up call from the supplier who sold us a Chromebook and when I explained the issue to him, I had a phone call from Google within the hour.

 

All sorted now.